Legal
Privacy Policy
We take your privacy seriously. Here's exactly how we collect, use, and protect your data.
Last updated: January 1, 2026
Information We Collect
- Account information: name, email address, company name, and password when you register.
- Usage data: how you interact with our platform, features used, and session duration.
- Device data: browser type, IP address, operating system, and referral URLs.
- Payment information: processed securely via our PCI-compliant payment partners — we never store raw card numbers.
How We Use Your Data
- To provide, operate, and improve RepWave services.
- To personalise your experience and surface relevant features.
- To send transactional emails, product updates, and security alerts.
- To comply with legal obligations and enforce our terms.
Data Security
- All data is encrypted in transit using TLS 1.3 and at rest using AES-256.
- Access to production systems is restricted to authorised personnel with MFA.
- We conduct regular penetration tests and third-party security audits.
- Incident response procedures are in place with a 72-hour breach notification policy.
Your Rights
- Access: request a copy of all personal data we hold about you.
- Rectification: ask us to correct inaccurate or incomplete data.
- Erasure: request deletion of your personal data ('right to be forgotten').
- Portability: receive your data in a machine-readable format.
- Objection: opt out of marketing communications at any time.
Cookies
- We use essential cookies to keep you logged in and maintain session state.
- Analytics cookies (e.g., anonymised usage stats) help us improve the product.
- You can manage or disable non-essential cookies via your browser settings.
Contact Us
- For any privacy-related inquiries, please contact our Data Protection Officer:
- Email: [email protected]
- Address: RepWave ERP Systems Inc., San Francisco, CA 94105, USA